ShipBob logo

ShipBob

Kim's ShipBob integration checks ShipBob shipment and return status from Kim, giving agents accurate fulfillment answers without switching tools.

Overview

Use ShipBob in Kim to retrieve the status reported for shipments and returns.

What you’ll get

  • Answer outbound shipment status questions.

    Retrieve the shipment status reported by ShipBob for the requested order and use it in the fulfillment answer.

  • Check return progress from the same connection.

    Retrieve the status reported for a supported ShipBob return separately from the outbound shipment status.

  • Use read-only fulfillment access.

    ShipBob access is read-only. It does not change shipments, returns, addresses, or fulfillment records.