Things to know before you call your customers

April 2025 If you run an e-commerce business and are thinking about following up with customers by phone — especially those who’ve abandoned their carts — you might be wondering how the rules around telemarketing apply, and whether it’s straightforward to manage. The reality is, it’s much more manageable

Enhancing E-commerce with AI Virtual Assistants: A Game Changer for Shopify

Unleash AI Power! Boost Shopify Sales with Personalized Support & Insights. Increase Efficiency. Learn More at Kim.

Revolutionizing Customer Support with AI-Driven Tools

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Level Up Your Support Team: Gamify Your Ticketing System

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Help Them Help Themselves: Empowering Customers with Self-Service Support

Boost Customer Satisfaction & Efficiency with Self-Service Support. Learn how to build a knowledge base, FAQs & integrate ticketing systems for a win-win!

Ticketing on the Road: Streamlining Support for Field Service Technicians

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CRM for All: Creating Accessible Customer Support Experiences

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Talk to Me: How Voice AI is Revolutionizing CRM and Customer Service

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Mastering Go-to-Market Strategies: Why Direct Customer Engagement Wins

Learn why ditching market research for real customer conversations can transform your startup's go-to-market strategy. Direct engagement = success! #startup #marketing

The Great American CRM Stack: Top Integrations for U.S. Businesses

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CRM Compliance: A Guide to Navigating U.S. Data Protection Laws

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Crisis Mode: How CRM Can Be Your Lifeline in a PR Disaster

Crisis? CRM is your lifeline! Get tips on using customer data to navigate PR disasters, rebuild trust & emerge stronger. #CRM #CrisisManagement

Startup Success: Laying the Groundwork for Customer-Centricity with CRM

Startup Success? Don't Forget Customers! Implement a CRM to build strong relationships, gain valuable insights & fuel growth. Learn how: Kim.cc #startup #CRM #customercentricity

Stop the Exodus: Using CRM to Decode the Psychology of Customer Churn

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Rising from the Ashes: How to Rebuild and Launch Your Startup

Entrepreneur shares journey overcoming setbacks & launching Kim.cc - Building exceptional customer support with a human touch.

Mapping Your Way to Customer Happiness: CRM and the Customer Journey

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CRM with a Local Touch: How to Tailor Support for Different U.S. Regions

Unite your US customers! Personalize CRM by region for better support, happier clients & stronger brand loyalty. #CRM #localization

WFH Customer Service: How to Optimize Your CRM for Remote Teams

Build a Thriving Remote Customer Service Team! Optimize your CRM for cloud access, mobile responsiveness & collaboration. Learn best practices for managing remote teams. #WFH #CustomerService

CRM Champions: How These Companies Are Winning with Customer-Centricity

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The Ethics of CRM: Navigating Data Privacy & Customer Trust

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Bootstrap Your Business: Top Free CRMs for Savvy Startups

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CRM Unleashed: Turn Customer Data into Marketing & Sales Gold

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Win Hearts, Not Just Customers: How Emotional Intelligence in CRM Drives Loyalty

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Handling Sensitive Customer Support Cases in Online Retail

Turn customers into fans! Learn to identify & resolve sensitive eCommerce support cases with empathy & Kim.cc's real-time alerts.

Industry-Specific Customer Support Systems for E-commerce

Generic support software holding you back? Kim.cc offers industry-specific solutions for fashion, electronics, furniture & more. Boost efficiency, personalize & elevate your CX. Contact us today!