ProShip
Kim's ProShip integration retrieves ProShip tracking details directly within Kim-assisted conversations for faster, more accurate shipping answers.
Overview
Use ProShip in Kim to retrieve the carrier status reported for a shipment.
- Retrieve ProShip tracking details for a supported shipment.
- Reference the returned carrier status when answering delivery questions.
- Keep shipment lookup context alongside the support conversation.
What you’ll get
Retrieve ProShip tracking.
Retrieve the ProShip tracking record and keep the returned shipment details with the support conversation.
Explain the reported carrier status.
Use the carrier status returned by ProShip when explaining the supported shipment’s progress.
Use read-only tracking access.
ProShip access is read-only. It does not change deliveries, cancel shipments, or update addresses.
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